Helplines
| Province | Service | Phone |
|---|---|---|
| Ontario | ConnexOntario | 1-866-531-2600 |
| Alberta | AHS Addiction Helpline | 1-866-332-2322 |
| Québec | Gambling: Help and Referral | 1-800-461-0140 |
| British Columbia | BC Gambling Support Line | 1-888-795-6111 |
In other provinces, your provincial health line (811) can direct you to the local gambling support service.
Tools at licensed operators
- Deposit, loss and wager limits — daily, weekly or monthly. Reductions apply at once; increases take effect after a delay.
- Session reminders and time limits.
- Cooling-off periods — a short break during which you cannot log in.
- Self-exclusion — a longer ban you cannot reverse early. Examples are My PlayBreak at OLG and Game Break at BCLC; regulated private operators in Ontario and Alberta must offer their own self-exclusion.
Warning signs
- Spending more money or time than you planned, repeatedly.
- Raising stakes to win back losses.
- Borrowing or using money meant for bills.
- Hiding gambling from people close to you.
- Feeling anxious or irritable when not playing.
Facts worth keeping in mind
- Every spin of Sugar Rush is independent. A slot is never “due”.
- With a 96.50% return, the expected cost is about C$3.50 per C$100 wagered; in a session the actual result can be much worse.
- Buying a bonus round is a large single bet, not a discount.
- Demo play is free; it is a fine way to enjoy the game without spending.
Minimum age
19 in Ontario, British Columbia, Saskatchewan and the Atlantic provinces; 18 in Alberta, Manitoba and Québec. This site is intended for adults only.